Personas: why and how we use them (part 2) Posted by: Jo Carter, Posted on: 7 November 2018 - Categories: User research Part 2 of Jo Carter's blog, explaining how we've created our user personas.
Personas: why and how we use them (part 1) Posted by: Jo Carter, Posted on: 5 November 2018 - Categories: User research Part 1 from this week's guest blogger, Jo Carter of The Satori Lab. She looks at how our User Research team is using personas to develop new services.