Part 2 of Jo Carter's blog, explaining how we've created our user personas.
Part 1 from this week's guest blogger, Jo Carter of The Satori Lab. She looks at how our User Research team is using personas to develop new services.
Meet the team behind our facts and figures, and help us with our latest consultation.
Our Senior User Experience (UX) Designer, James, explains the important work we do to make our digital services accessible.
Get a behind-the-scenes taste of how a service team prepares for an assessment with Government Digital Service.
Gain insight into the work of a user researcher at Companies House.
Find out what a user panel is, how we’re updating ours, and how you can help improve services at Companies House.
As part of my role as enterprise architect at Companies House, I work closely with agile development (Scrum) teams. While working a new extractives service, I developed a technique that is especially suited to the discovery phase of a new …
Welcome to the first Companies House user research blog. This is where we will share our experience of user research and hopefully discuss usability methods and processes with you.