Plain English... Write less, say more
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Delivering a new service: file company accounts
Posted by:
Ruth Ryan - Application development, Posted on:
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Categories:
Digital transformation, Running a company
A development team perspective on delivering a new service into private beta.
Service assessment: paying late filing penalties online
Posted by:
Amy Harcombe - Lead product manager, Posted on:
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Categories:
Digital transformation, User research
...be very simple to start with, just allowing users to pay their penalties using a credit/debit card online. But we have plans to introduce other payment methods and integration into...
My work as a user researcher
Posted by:
Amanda Hooper - User researcher, Posted on:
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Categories:
User research, Working at Companies House
...usability lab Not just tick boxes Contrary to some views, user research is not just a tick box exercise. User research is focussed around support for users that need help,...
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