user experience

User interaction: epic fictional fails

Posted by: James Francis, Posted on: 7 September 2018 - Categories: User interaction

For government services, user needs should always come first. We take a look at interaction design fails in some famous sci-fi films.

Pointless surveys

Posted by: Gary Townley - Senior communications manager, Posted on: 23 July 2018 - Categories: Companies House transformation

What new services would you like us to deliver? Can we make your returns easier? Can we help you submit your forms correctly and on time? Help make Companies House better.

Delivering a new service: file company accounts

Posted by: Ruth Ryan, Posted on: 21 December 2017 - Categories: Digital

A development team perspective on delivering a new service into private beta.

Service assessment: paying late filing penalties online

Posted by: Amy Harcombe - Lead product manager, Posted on: 25 September 2017 - Categories: User Research

Get a behind-the-scenes taste of how a service team prepares for an assessment with Government Digital Service.

Expanding our user panel: Listening to you and making improvements

Posted by: Sarah Leighton, Posted on: 27 July 2017 - Categories: User Research

Find out what a user panel is, how we’re updating ours, and how you can help improve services at Companies House.