The changing face of user research

Find out how our user research team has adapted its ways of working over the last year.
Insight and updates on our transition to a centre of digital excellence. Find out how we’re improving our digital capabilities to build excellent user-centred services.
Find out how our user research team has adapted its ways of working over the last year.
Leah joined us as part of our Digital Graduate Scheme. Here she talks about her career journey so far and explains the support available to women in tech roles at Companies House.
Carl and Liam from our Accounts Analysis Team take some time to talk about some of the work they’ve been doing to help drive confidence and trust in our data.
Tom Hutchinson from our Analysis and Corporate Insight team, explains how the data we collect on our register helps to inspire trust and confidence in our customers.
Ross Maude talks about the importance of having trusted and valued data on our registers, and tells us what it means to be Director of Digital at Companies House.
Find out how accessible our services are, and what we're doing to promote accessibility within Companies House.
In the second instalment of this series, colleagues discuss the importance of inclusive systems and services with the Digital Accessibility Centre (DAC).
Emma Hares, an Operational Manager at Companies House, talks about our brilliant services and how they give a great user experience.
Content designer, Sophie, explains how we launched our 'Upload a document to Companies House' service during the coronavirus (COVID-19) outbreak.
Our Lead Interaction Designer, James, explains what we've been doing to make sure our online services meet government regulations.