Part 2 of Jo Carter's blog, explaining how we've created our user personas.
Part 1 from this week's guest blogger, Jo Carter of The Satori Lab. She looks at how our User Research team is using personas to develop new services.
For government services, user needs should always come first. We take a look at interaction design fails in some famous sci-fi films.
Meet the team behind our facts and figures, and help us with our latest consultation.
What new services would you like us to deliver? Can we make your returns easier? Can we help you submit your forms correctly and on time? Help make Companies House better.
Get a behind-the-scenes taste of how a service team prepares for an assessment with Government Digital Service.
Gain insight into the work of a user researcher at Companies House.
Find out what a user panel is, how we’re updating ours, and how you can help improve services at Companies House.