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How user-centered design shapes our services

Posted by: Nadine Hussien - User Experience Researcher, Posted on: 25 August 2022 - Categories: Digital transformation, User research

Find out how user-centered design shapes our services, and join our user panel for the Register of Overseas Entities.

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We need your help with our distanced user research

Posted by: Sarah Combstock - User Researcher, Posted on: 29 December 2020 - Categories: User research, Working at Companies House

Sarah discusses the effects of remote working on user research, and explains why we need your help to grow our user panel.

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User research panel: help us to help you

Posted by: Sarah Combstock - User Researcher, Posted on: 17 March 2020 - Categories: User research
Hands working on a keyboard.

Read about our user research panel and find out how you can help us to build accessible, intuitive and inclusive services.

Read more of User research panel: help us to help you - 3 comments

Raising awareness of accessible design

Posted by: Sarah Combstock - User Researcher, Posted on: 11 March 2020 - Categories: User research, Working at Companies House
Two colleagues having a onversation at a desk.

Accessible design is better design for everyone.

Sarah, a User Researcher here at Companies House, tells us how she's been developing workshops to help colleagues gain a better understanding of accessible and inclusive design.

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Personas: why and how we use them (part 2)

Posted by: Jo Carter, Posted on: 7 November 2018 - Categories: User research
Busy Lizzy user persona design.

Part 2 of Jo Carter's blog, explaining how we've created our user personas.

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Personas: why and how we use them (part 1)

Posted by: Jo Carter, Posted on: 5 November 2018 - Categories: User research
Corporate personas by Rose Innes Designs.

Part 1 from this week's guest blogger, Jo Carter of The Satori Lab. She looks at how our User Research team is using personas to develop new services.

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User interaction: epic fictional fails

Posted by: James Francis - Lead Interaction Designer, Posted on: 7 September 2018 - Categories: User research
Alien UX fails cartoon.

For government services, user needs should always come first. We take a look at interaction design fails in some famous sci-fi films.

Read more of User interaction: epic fictional fails - 7 comments

Our official statistics: have your say

Posted by: Gemma Hendy, Posted on: 17 August 2018 - Categories: User research, Working at Companies House
Magnifying glass looking at a chart.

Meet the team behind our facts and figures, and help us with our latest consultation.

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Pointless surveys

Posted by: Gary Townley - Senior communications manager, Posted on: 23 July 2018 - Categories: Companies House transformation
Cartoon image of game show contestants.

What new services would you like us to deliver? Can we make your returns easier? Can we help you submit your forms correctly and on time? Help make Companies House better.

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Service assessment: paying late filing penalties online

Posted by: Amy Harcombe - Lead product manager, Posted on: 25 September 2017 - Categories: Digital transformation, User research
A picture of the team with the lama cake

...what we do, what documents companies need to file, and the late filing penalty process, before talking specifically about this new service. I then ran through a demonstration of the...

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About Companies House blog

We use our blog to talk about the work we’re doing, offering tips and advice on starting, running and closing a company. We also share the latest developments on the changes to UK company law.

All information is accurate at the time of publishing. For the latest information and guidance, visit our guidance pages on GOV.UK.

Find out more about this blog.

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Changes to UK company law

The Economic Crime and Corporate Transparency Act has given Companies House the power to play a more significant role in tackling economic crime and supporting economic growth.

Find out how this affects you and your company.

Jobs at Companies House

See Companies House vacancies on Civil Service Jobs.

Visit our careers hub to find tips and advice on applying for jobs at Companies House.

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