User research - Companies House

User research panel: help us to help you

Sarah Combstock - User Researcher, 17 March 2020 - User research

Read about our user research panel and find out how you can help us to build accessible, intuitive and inclusive services.

Raising awareness of accessible design

Sarah Combstock - User Researcher, 11 March 2020 - User research, Working at Companies House

Accessible design is better design for everyone.

Sarah, a User Researcher here at Companies House, tells us how she's been developing workshops to help colleagues gain a better understanding of accessible and inclusive design.

Personas: why and how we use them (part 2)

Jo Carter, 7 November 2018 - User research

Part 2 of Jo Carter's blog, explaining how we've created our user personas.

Personas: why and how we use them (part 1)

Jo Carter, 5 November 2018 - User research

Part 1 from this week's guest blogger, Jo Carter of The Satori Lab. She looks at how our User Research team is using personas to develop new services.

User interaction: epic fictional fails

James Francis, 7 September 2018 - User research

For government services, user needs should always come first. We take a look at interaction design fails in some famous sci-fi films.

Our official statistics: have your say

Gemma Hendy, 17 August 2018 - Personal blog posts, User research

Meet the team behind our facts and figures, and help us with our latest consultation.

Pointless surveys

Gary Townley - Senior communications manager, 23 July 2018 - Companies House transformation

What new services would you like us to deliver? Can we make your returns easier? Can we help you submit your forms correctly and on time? Help make Companies House better.