Personas: why and how we use them (part 2)
Part 2 of Jo Carter's blog, explaining how we've created our user personas.
User research
Read about how we're designing our digital services and content to meet your needs through user research.
Personas: why and how we use them (part 1)
Part 1 from this week's guest blogger, Jo Carter of The Satori Lab. She looks at how our User Research team is using personas to develop new services.
User interaction: epic fictional fails
For government services, user needs should always come first. We take a look at interaction design fails in some famous sci-fi films.
Our official statistics: have your say
Meet the team behind our facts and figures, and help us with our latest consultation.
All about accessibility
Posted by:
James Francis - Lead Interaction Designer, Posted on:
-
Categories:
Digital transformation, User research
Our Senior User Experience (UX) Designer, James, explains the important work we do to make our digital services accessible.
Plain English... Write less, say more
In government, the way we use words is very important. Find out why we're using plain English to improve our online guidance.
Service assessment: paying late filing penalties online
Posted by:
Amy Harcombe - Lead product manager, Posted on:
-
Categories:
Digital transformation, User research
...what we do, what documents companies need to file, and the late filing penalty process, before talking specifically about this new service. I then ran through a demonstration of the...
My work as a user researcher
Posted by:
Amanda Hooper - User researcher, Posted on:
-
Categories:
User research, Working at Companies House
...available on GOV.UK. I work closely with our user experience team, product manager and scrum team; and I play a key role in representing user research at GDS assessments. I...
Expanding our user panel: Listening to you and making improvements
...of research they are willing to take part in. The next steps will include driving recruitment in our local area, and neighbouring cities. We’ve already started eyeing up potential business...
Using a 'wind tunnel' for software development
...you may know, wind tunnels are used to determine ways to reduce the power required to move a vehicle at a given speed. In such studies, the interaction between the...
Related content and links
Jobs at Companies House
See Companies House vacancies on Civil Service Jobs.
Visit our careers hub to find tips and advice on applying for jobs at Companies House.
